Effective Date: 1-1-2025

Last Updated: 4-3-2025

Who we are

South Post Oak Recycling Center (SPORC) is a trusted metal recycling facility based in Houston, Texas. We specialize in the purchase, processing, and recycling of ferrous and non-ferrous metals, serving individuals, contractors, and industrial clients.

Our commitment to sustainability, efficiency, and customer service makes us a leader in the recycling industry.

📍 Business Name: South Post Oak Recycling Center, LLC
📍 Address: 14600 S. Post Oak Rd, Houston, TX 77045
📞 Phone: 713-433-9944
📧 Email: info@southpostoakrecycling.com
🌐 Website: www.southpostoakrecycling.com

Introduction

At South Post Oak Recycling Center (SPORC), we are committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and the steps we take to protect it when you visit our website, use our services, or interact with us online.

By accessing our website (www.southpostoakrecycling.com) or providing us with personal information, you agree to the terms outlined in this policy.

What Personal Data We Collect and Why We Collect It

We collect different types of personal data to provide, improve, and secure our services. This may include:

Information You Provide to Us Directly

Account Information – If you create an account, we may collect your username, password, and preferences.

Contact Information – Name, phone number, email address, and mailing address when you submit an inquiry, request a quote, or sign up for newsletters.

Transaction Information – Payment details, invoicing information, and purchase history for services you engage with us.

Information Collected Automatically

When you visit our website, we may collect information through cookies and tracking technologies, such as:

IP Address – To help detect fraud and security threats.

Browser & Device Information – To improve website experience and analytics.

Usage Data – Pages visited, links clicked, and time spent on our site.

Information from Third Parties

We may receive additional personal data from:

Third-party service providers who assist in website functionality and security.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Payment processors to confirm transactions.

Marketing & analytics partners for audience insights and advertising.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

Cookies & Tracking Technologies

We use cookies and tracking tools to improve user experience. You can manage cookie settings in your browser or opt-out of tracking by disabling cookies.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Analytics & Tracking Technologies

We use analytics tools to improve our website, services, and user experience. These tools collect data about how visitors interact with our website, including:

📊 Google Analytics – Tracks website traffic, user behavior, and demographic trends.
📱 Facebook Pixel – Helps us measure ad performance and retarget visitors.
🔍 Other Third-Party Analytics – We may use additional tools for insights and marketing optimization.

What Data is Collected?

These tools may collect the following information when you visit our site:

• IP Address & Device Information – Identifies the location and type of device used.
• Browsing Behavior – Tracks pages visited, time spent on the site, and referral sources.
• Click & Interaction Data – Measures engagement with links, buttons, and forms.

Why We Use Analytics

We use analytics data to:
✅ Understand visitor behavior and website performance.
✅ Improve content, user experience, and marketing efforts.
✅ Measure the effectiveness of our advertising campaigns.

How to Opt-Out of Analytics Tracking

You can manage your data preferences by:

• Disabling cookies in your browser settings.
• Installing the Google Analytics Opt-Out Browser Add-On (link).
• Adjusting ad preferences on platforms like Facebook (link).

How We Use Your Data

We collect and process your data for the following purposes:

✅ To respond to inquiries, service requests, and provide customer support.
✅ To process payments, invoices, and maintain transaction records.
✅ To enhance and personalize your experience on our website.
✅ To improve our marketing efforts, including sending promotions and industry updates (you may opt out anytime).
✅ To comply with legal obligations, such as fraud prevention and regulatory requirements.
✅ To ensure website security and detect unauthorized access.

We do not sell your personal data to third parties.

Who we share your data with

We only share data with trusted third parties when necessary, including:

• Service Providers – Hosting providers, payment processors, and analytics tools (Google Analytics, Facebook Pixel, etc.).
• Business Partners – To facilitate promotions or referral programs.
• Law Enforcement & Legal Compliance – When required by law or in response to legal requests.

All third parties handling your data must comply with strict security and privacy standards.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

SPORC may transfer or process user data in certain situations to improve services, ensure compliance, and enhance security. This includes:

✅ Internal Systems & Secure Servers – User data (e.g., contact forms, inquiries, or account information) may be stored on secure servers managed by SPORC or a trusted hosting provider.

✅ Payment Processors – Transaction data is securely processed by third-party payment processors (e.g., Stripe, PayPal, or banking institutions) to complete purchases.

✅ Marketing & Analytics Platforms – Data may be sent to Google Analytics, Facebook Pixel, or similar platforms for performance tracking, advertising, and audience insights.

✅ Email & CRM Systems – If you sign up for newsletters, promotions, or customer service, your information may be stored in email marketing or CRM tools (e.g., Zoho, Mailchimp, HubSpot).

✅ Fraud Prevention & Security Services – If unusual activity is detected, data may be shared with security monitoring services to prevent fraud and ensure compliance with legal obligations.

✅ Regulatory Authorities (If Required) – If mandated by law, we may disclose certain data to government agencies, law enforcement, or regulatory bodies in compliance with legal and environmental regulations.

All data transfers follow strict security protocols, and we do not sell user data to third parties. Visitor comments may be checked through an automated spam detection service.

Additional information

How we protect your data

We implement industry-standard security measures to protect your data from unauthorized access, including:

🔒 Encryption – Sensitive data is encrypted during transmission and storage.
🛡 Access Controls – Limited access to authorized personnel only.
🛠 Regular Security Audits – Continuous monitoring to detect threats and vulnerabilities.

What data breach procedures we have in place

In the event of a data breach, we follow these procedures:

1. Identify & Contain – Immediate action to limit unauthorized access.
2. Assess the Impact – Determine the scope of the breach and affected users.
3. Notify Affected Individuals – If required, we will inform affected users via email or public notice.
4. Comply with Legal Requirements – Report to regulatory bodies if necessary.

If you believe your data has been compromised, contact us immediately at info@southpostoakrecycling.com or 713-433-9944.

Your Data Rights & Choices

Depending on your location and applicable laws, you may have the right to:

✅ Access your data – Request a copy of your personal data.
✅ Correct or update information – Ensure accuracy of your details.
✅ Delete or restrict data processing – Request removal of unnecessary data.
✅ Opt-out of marketing communications – Unsubscribe from promotional emails.

To exercise these rights, contact us at info@southpostoakrecycling.com

SMS & Email Opt-In Policy